How to Get a PAC Code from Lebara

Your Lebara PAC (Porting Authorisation Code) is the code that moves your Lebara number to another network. Under Ofcom's text-to-switch rules, Lebara must give it to you instantly and free — no retention calls, no charges on rolling plans.

All 3 ways to get your Lebara PAC code

1. Text PAC to 65075 (fastest)

The universal Ofcom switching service. Send "PAC" to 65075 from the Lebara number you want to keep — the code arrives by return text in under a minute. Works for contract and PAYG customers alike.

2. Lebara app or MyLebara

Open the Lebara app or log into MyLebara online → account settings → look for the switching/"leave" option. Your PAC displays instantly.

3. Call Lebara

Call 5588 free from your Lebara mobile, or 0207 031 0791 from another phone. Texting is faster if you just want the code.

What happens after you get the code

• Your PAC is valid for 30 days — request a new one if it expires.
• Give it to your new network when activating their SIM. The number transfers within one working day.
• Your Lebara account and billing end automatically when the transfer completes — no separate cancellation needed on rolling plans.
• On a fixed-term contract, remaining months may be charged — check the info text that arrives with your PAC.

Leaving Lebara? Try the Lebara network instead

If Vodafone coverage wasn't right for you, Giffgaff runs on Lebara — different masts, different coverage. Plans from around £6/month, no contract, no credit check, plus £5 bonus credit for new members. Order the free SIM, then hand over your Lebara PAC at activation.

Lebara PAC code problems?

• No text back? Check you sent it from the Lebara SIM itself, not another phone. Try 202 if texting fails.
• Code expired? Just text PAC to 65075 again — fresh codes are instant.
• Transfer didn't complete? PACs only process on working days — requests over the weekend complete Monday/Tuesday.